Shipping Policies
Please be familiar with the below as use of this website constitutes agreement to the below and other terms of services, policies, and procedures.

Shipping Policy
Free Shipping on All Orders Over $20, and Under 100LBS. This free shipping offer has some exclusions, although 95% of the products do qualify for Free Shipping. 3, 4, or 5 LB bags or bottles do not qualify for this, and will incur additional shipping costs due to their heavy weight. Orders under $20 will incur a $5.99 shipping & handling fee. Products that are back-ordered from orders will either be refunded, replaced, or sent at another time when in stock. The first 2 options are left to the choice of the customer, and in the case where we will ship the back-ordered item at at a later date, we reserve the right to choose or reject this option if shipping costs will cause us a loss. We also reserve the right to maintain available credit, as store credit for future purchases, if the cost of shipping an item out is unrealistic.

Depending on your order size, it may either ship with USPS, UPS, Fedex, or a Common Carrier (if very large skid/pallet order). Most of the time, it will be USPS.

DISCLAIMER: We are not responsible for any damages that may arise from Carrier mistake or negligence. You must file a claim with the Carrier for damages if there are any.

If you do not follow the above for damages/claims, we cannot be held responsible or liable to reimburse, refund, or exchange. The only exception is if we failed to wrap the skids correctly and that is the final conclusion of the claim investigation by Carrier.

If you have any questions, please email us through the "Contact Us" button at the top right corner.